Last updated: September 10, 2026
This Privacy Policy explains how Alenka Tercic (creator of The Great Midlife Maze) and Poslovne storitve Milan Simcic s.p. (“we,” “us,” “our”), collect, use, and protect your personal data when you visit thegreatmidlifemaze.com website, place an order, sign up for our newsletter, or use our contact form.
We are based in Grad, Slovenia, and process personal data in accordance with the EU General Data Protection Regulation (GDPR) and Slovenian data protection law (ZVOP-2).
1. Who We Are
- Data Controller / Legal Operator: Poslovne storitve Milan Simcic s.p. (represented by Alenka Tercic, Creator of The Great Midlife Maze)
- Location: Grad, Slovenia
- Email: hello@thegreatmidlifemaze.com
2. What Data We Collect
- When you place an order or pre-order: Name, billing address, physical shipping address, email address, phone number, and transaction details (payment card details are processed securely by our payment gateway and are never stored on our servers).
- When you subscribe to our newsletter: Name and email address.
- When you use our contact form: Name, email address, and any personal information you choose to include in your message.
- Analytics: We do not currently use Google Analytics or similar tracking/behavioral analytics tools on this site.
3. Why We Collect This Data
We use your data to:
- Process and fulfill your order, deliver instant digital materials, and organize shipping for your physical game box.
- Send you purchase confirmations, receipts, invoices, and shipping tracking updates regarding your order.
- Send you newsletter emails and brand updates, if you have explicitly subscribed.
- Respond to inquiries, feedback, or messages submitted via our contact form.
- Maintain the security, functionality, and legal compliance of our website.
4. Legal Basis for Processing
- Orders & Pre-Orders: Processing is necessary for the performance of a contract (fulfilling your purchase and delivering digital/physical items) to which you are party upon checkout.
- Newsletter & Non-essential Cookies: Processing is based on your explicit consent, which you give when you subscribe or accept cookies. You can withdraw this consent at any time.
- Contact Form: Processing is based on our legitimate interest in responding efficiently to your inquiries and messages.
5. Who We Share Your Data With
We do not sell, rent, or trade your personal data. We only share data with trusted service providers necessary to run our website:
- Fulfillment & Logistics Partners (Launch Tabletop): To print, pack, and dispatch physical order boxes directly from their facility in Hong Kong to your delivery address.
- Payment Processors (Stripe / PayPal): To securely process transactions at checkout (payment card data is handled directly by the processor and never stored on our servers).
- Email Service Provider (Sender.net): To manage newsletter communications, instant digital perk deliveries, and order updates.
- Cookie Consent Management Provider (Hu-manity.co): To record and securely store your cookie consent preferences.
- Website Hosting Provider (located in Slovenia/EU): To host our website database and securely process order forms on servers located within the European Union.
6. How Long We Keep Your Data
- Order & Pre-Order Data: Retained for as long as necessary to fulfil your physical and digital items, provide customer support, and satisfy legal accounting/tax retention requirements.
- Contact form inquiries: Kept for as long as necessary to fully resolve your inquiry or maintain our correspondence.
- Newsletter data: Kept until you unsubscribe or request deletion.
7. Automated Decision-Making
We do not use your personal data for automated decision-making or profiling.
8. Your Rights
Under the GDPR, you have the following rights regarding your data:
- Access: The right to request copies of the personal data we hold about you.
- Rectification: The right to request that we correct any inaccurate data.
- Erasure (“Right to be Forgotten”): The right to request that we delete your data.
- Restriction & Objection: The right to object to or restrict certain types of processing.
- Withdraw Consent: The right to withdraw your consent at any time (for newsletters, you can immediately click the “Unsubscribe” link at the bottom of any email).
To exercise any of these rights, please contact us at hello@thegreatmidlifemaze.com
If you believe your data has been mishandled, you have the right to lodge a complaint with the Slovenian Information Commissioner:
Informacijski pooblaščenec
Dunajska cesta 22, 1000 Ljubljana
Email: gp.ip@ip-rs.si
Website: www.ip-rs.si
9. Cookies
We use Compliance by Hu-manity.co to manage cookie consent on our site. When you first visit, you will see a banner asking you to choose your preferred level of cookie access. Non-essential cookies and scripts are blocked by default and will only activate after your explicit confirmation. Strictly necessary cookies (required for basic site functionality or to remember your consent choice) are exempt under the law and run automatically.
Your consent choices are recorded and securely stored as required by the GDPR. You can change or completely withdraw your cookie preferences at any time via the consent settings widget visible on our site.
10. Data Security
We implement appropriate technical measures (such as SSL/HTTPS encryption) to protect your personal data against unauthorized access, loss, or misuse.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will always display the most recent version.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at hello@thegreatmidlifemaze.com